About Us
Being a web hosting customer can be embarrassing - you often have to deal with network downtimes and a substandard and sluggish customer support service. To top it off, you need to log at least in two administrative dashboards to administer your domain names, billing transactions and your web site itself. When we started BlueCap, we endeavored to alter all that.
A Novel Approach to Web Hosting
The hosting Control Panel is the part of the hosting platform that the customers actually see. And ninety percent of the web hosting providers out there utilize the same hosting Control Panel - cPanel. We, though, regard cPanel as being old-fashioned and difficult to work with - it simply hampers our work. This is the reason why we made the decision to use another Control Panel - the Hepsia Control Panel. It's new, has an ultramodern look & feel and offers billing, domain and web site administration possibilities, so you can administer all aspects of your online presence from one single place. What's more, it has a drag-and-drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have demonstrated that the Hepsia hosting Control Panel is three times faster than other Control Panels! We have also prepared a web hosting Control Panel demo account - you can see for yourself how Hepsia functions.
A Reliable Hosting Platform
Your web site needs to be accessible online. This is why we lean on stable web hosting servers driven by the effective blend of Linux and Apache. We are also working with 4 excellent data centers where you can host your website. This permits us to offer a 99.9 percent server uptime guarantee.
A Human-Centered Approach
Last, but most certainly not least - we are there for you! We have Live Chat operators who are there to answer all your pre-sale enquiries and to help you settle minor technical issues. We have an excellent 24/7 customer care service. We offer a one-hour response time guarantee, but in most cases our customer support team members reply to support tickets in no more than 20 minutes!